Case studies – share your story

For information about how to share your story – scroll to the bottom of the page. For now – grab a cup of tea and be inspired by your colleagues from across the ASTF network.

In depth case studies:

Nick – Bradford case study interview

Portsmouth ASTF partnership case study

Interview with Mark – Swale ASTF partnership

Interview with Ruth Hayes final with highlights, Islington Law Centre

Podcast done by Jon Stuart, CEO of Havant and East Hants CAB, about their work, which includes their ASTF project

Filmed case studies on working with commissioners:

Paul Sweeting – Brighton and Hove ASTF partnership

Nick Hodkinson – Bradford ASTF partnership

Tereza Hayek – Shropshire ASTF partnership

Shorter case studies:

Client care

Meet and greet at the Hub – St Albans

Right Advice First Time, led by SE Staffs CAB have produced a video using one client’s story as a monstration of how their project has improved things for clies

Three case studies – client care and the ASTF project


Commissioning success story – Shropshire

Communications and stakeholder management

Effective PR case study from Gosport Advice and Information Network (GAIN)

Digital advice delivery

Connecting Advice in Dorset – video link pilot


Law student advisor project – Portsmouth Advice Services Partnership – and video

Social prescribing case study – South Tyneside ASTF

Preventative work

Getting children and their families talking about money – Hart Access to Advice

Financial well being – North Warwickshire Advice Services Partnership

Advice Bassetlaw – Common Assessment Training

Advice Exeter – Self Help for Clients

Swale Advice Partnership – Budgeting skills workshops


Referrals, collaboration and customer service – Wolverhampton Law Project

Referrals case study – Tapin2Advice

Partnership and networking

Partnership working in action – Dudley

Being the ‘voice’ – local strategic networking in Bradford

Welfare Reforms update CAN – Bradford’s ASTF partnership

Sustainability and partnerships – Access to Advice Havering


Apprentices across the partnership – Transforming Advice on Sea

Quality and training – Community Advice Network North Lancs

Law student advisor project – Portsmouth Advice Services Partnership – and video

Welare reform

Social security? The impact of welfare reform in Leeds


Volunteering case study – Manchester


Want to share your story?

You have told us that you would like to hear how other projects are doing. One way of doing this is through sharing case study information – either on a whole project or part of a project. Here are two templates to guide the creation of a case study, the first is for using your whole project as a case study and the second is for highlighting a particular part of your project.  Once you have your story ready to tell – email

ASTF project case study template

Advice Services Transition Fund case study – one aspect of project

Some things to consider when writing your case study: Guide to writing case studies