Resources from other organisations

Here are some links to sources of information from other organisations:

Is there a resource we should add? To tell us about it, email

Big Lottery Fund

For information about funding programmes, and guidance for grant holders

Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Citizens Advice is the membership organisation for Citizens Advice Bureaux. 


Free to use, publicly available advice resource for members of the public, clients and advisers.


AdviceUK is the UK’s largest support network for free, independent advice centres. AdviceUK was formed in 1979 as the Federation of Independent Advice Centres (FIAC).

To find out more about how to become a member visit our website now:

CPAG online resources

In addition to all the usual CPAG resources, ask CPAG online is a new information and advice service for advisers. It consists of three elements:

  1. An up-to-date bank of written information on frequently asked questions about common problem areas of the benefit and tax credit system. The information is designed to supplement our Welfare benefits and tax credits handbook, by providing more practical step-by-step information.
  2. An opportunity to provide feedback on the information by email and what other areas of information you’d like to see included.
  3. An email advice service, which can provide tailored written advice on individual enquiries and cases about issues covered by the written information bank i.e. currently only on JSA/ESA sanctions.

Think Local Act Personal

A national partnership of more than 50 organisations committed to transforming health and care through personalisation and community-based support.

Resources include an information and advice strategy toolkit and a blog post on going beyond ‘compliance’ for the Care Act’s advice and information element.


Represents and supports 10,000 member organisations – a third of the voluntary sector workforce in England. Provides support and advice, information about news and developments.

Law Works Community Groups Support

LawWorks for Community Groups offers free legal advice and guidance to small charities, not-for-profit, voluntary and community organisations and social enterprises in England and Wales 

The Helplines Partnership

Helplines Partnership is the membership body for organisations that provide helpline services in the UK and internationally.


Part of NCVO, a place for nonprofit people to learn and share what they have learnt with others.

National Audit Office

Their Successful Commissioning Toolkit (from 2011) aims to help local commissioners in the public sector get better value for money from third sector organisations (TSOs). It also aims to help third sector organisations become more informed about the commissioning process, and about what they should expect from financial relationships with the public sector.

Funding Central

Funding Central is a free resource for charities, voluntary organisations and social enterprises. It lists thousands of funding and finance opportunities, plus a wealth of tools and information supporting you to develop a sustainable income strategy.

Do it

Volunteering opportunities – advertising for and recruiting volunteers.

Knowledge Hub

Knowledge Hub harnesses the collective conversation and intelligence of its members to drive social value. It provides a trusted and secure professional network and access to an established knowledge base of expertise, experience, good practice and innovation. Members need no longer constantly reinvent the wheel, but can rely on efficient, effective and reliable advice and solutions from peers.


Resources, information and a section specifically about advising young people

See the menu on the right for more resources from other organisations.