Here are some case studies focussing on client care.
Right Advice First Time, led by SE Staffs CAB have produced a video using one client’s story as a demonstration of how their project has improved things for clients
Arun and Chichester’s ASTF project has been great for clients – read three case studies here: Three case studies – client care and the ASTF project
ASTF partnerships and clients
In early 2016, the Learning and Support team ran a series of workshops to elicit the difference that ASTF partnerships had made to the experience of seeking advice for clients.
A report from the workshops is available here: Client Journey Workshops